Operations Manager O2C Collection Specialist
7 days ago
At EXL, we are seeking an experienced Operations Manager to join our team. As an Operations Manager O2C Collection Specialist, you will play a key role in driving business growth and improving operational efficiency.
The successful candidate will have a strong background in operations management, with a focus on collections and customer service. You will be responsible for managing a team of collection specialists, ensuring that they have the necessary tools and resources to perform their duties effectively.
In this role, you will work closely with cross-functional teams to identify areas for improvement and implement process enhancements. You will also develop and maintain reports to track key performance indicators (KPIs) and provide insights to stakeholders.
We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience, as well as comprehensive benefits and opportunities for professional growth and development.
Responsibilities:
- Manage a team of collection specialists to achieve daily, weekly, and monthly targets
- Develop and maintain reports to track KPIs and provide insights to stakeholders
- Work closely with cross-functional teams to identify areas for improvement and implement process enhancements
- Collaborate with customers and internal stakeholders to resolve disputes and improve customer satisfaction
- Ensure compliance with regulatory requirements and company policies
Requirements:
- 5-7 years of experience in operations management, with a focus on collections and customer service
- Proven track record of driving business growth and improving operational efficiency
- Strong leadership and communication skills, with the ability to motivate and manage a team
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Ability to work in a fast-paced environment and adapt to changing priorities
-
O2C Operations Specialist
2 days ago
Bengaluru, Karnataka, India 2coms Full timeUnlock Your Potential in O2C OperationsIn this exciting role at 2coms, you will be responsible for managing the entire Order-to-Cash (O2C) process. Our global professional services company is seeking an experienced Accounts Professional to join our team in Bangalore.About the CompanyWe are a leading provider of digital, cloud, and security services, with...
-
B2B Collections Specialist
3 weeks ago
Bengaluru, Karnataka, India Contactxndia Full timeJob Overview:We are seeking a skilled B2B Collection Specialist to join our Accounts Receivable team at Contactxndia. If you have a strong background in B2B collections, excellent communication skills, and expertise in Order to Cash (O2C) processes, we encourage you to apply.
-
O2C International Voice Process Specialist
4 weeks ago
Bengaluru, Karnataka, India Rivera Manpower Services Full timeJob Title: O2C International Voice Process SpecialistJob Summary: Rivera Manpower Services is seeking a highly skilled O2C International Voice Process Specialist to join our team. As an O2C International Voice Process Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.About the...
-
Senior Executive Collection Specialist
3 weeks ago
Bengaluru, Karnataka, India exl Full timeJob Title: Senior Executive EXL/SE/1132517Description:At EXL, we seek a seasoned professional to lead our O2C operations. As a Senior Executive, you will be responsible for driving collection targets and maintaining excellent relationships with stakeholders. Key Responsibilities:Prior experience in O2C related collection & disputes, with strong understanding...
-
Executive Positions in O2C Cash Applications
3 weeks ago
Bengaluru, Karnataka, India exl Full timeJob OverviewExl is seeking an experienced Cash Collections Specialist to join our team. In this role, you will be responsible for analyzing and resolving disputes related to cash applications, as well as working closely with collections analysts and departments to ensure accurate and timely processing of collections.Key ResponsibilitiesResearch and analyze...
-
Executive Collections Specialist
2 weeks ago
Bengaluru, Karnataka, India exl Full time**About the Role:**We are seeking an experienced Executive Collections Specialist to join our team at EXL. As a key member of our accounts receivable team, you will play a vital role in driving business growth and ensuring seamless customer experiences.**Key Responsibilities:**Drive revenue growth by leveraging your expertise in O2C (Order-to-Cash)...
-
Cloud O2C Functional Expert
7 days ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeAbout the RoleWe are seeking a seasoned Cloud O2C Functional expert to join our team at Tata Consultancy Services. As an Oracle Cloud O2C Functional consultant, you will play a crucial role in implementing and supporting our clients' financial management systems.With 4+ years of experience in Oracle Implementation or Support, specifically in Oracle Fusion...
-
Executive Collection Specialist
4 weeks ago
Bengaluru, Karnataka, India exl Full timeJob OverviewAs a key member of our team at EXL, you will play a critical role in ensuring seamless cash application and dispute resolution processes. Your analytical skills and experience in AR cash application or back office collections will be invaluable in this position.Key ResponsibilitiesUtilize your analytical bent of mind to identify and resolve...
-
Project Governance Specialist
3 weeks ago
Bengaluru, Karnataka, India ITC Infotech Full time**Key Responsibilities**As a Project Governance Specialist at ITC Infotech, you will be responsible for Invoicing, O2C Operations, and Revenue Recognition**Key Deliverables**- Effective management of revenue recognition processes- Timely and accurate invoicing and O2C operationsRequirements- Strong analytical and problem-solving skills- Excellent...
-
Collections Management Specialist
5 days ago
Bengaluru, Karnataka, India Okta, Inc. Full timeAt Okta, Inc., we're seeking a skilled Collections Management Specialist to oversee our debt recovery efforts and drive results in Bengaluru, India.About the RoleThis is an exciting opportunity for a seasoned professional with 8+ years of experience in collections, particularly in the technology industry. As a Collections Management Specialist, you'll be...
-
Senior O2C Process Manager
5 days ago
Bengaluru, Karnataka, India ScaleneWorks Full timeOverviewScaleneWorks is seeking a highly skilled Senior O2C Process Manager to lead the transformation of our Order-to-Cash process using S/4HANA. This is a key role in driving business growth and improving operational efficiency.Salary: $120,000 per annum + benefitsJob DescriptionThe successful candidate will be responsible for leading the implementation of...
-
Finance Operations Specialist
4 weeks ago
Bengaluru, Karnataka, India INET EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] Full timeJob Description:Cash Application RoleScope:As a Finance Operations Specialist, you will be responsible for posting and clearing DXC's cash received for DXC Customers' Trade AR in compliance with DXC's processes and procedures.Key Responsibilities:Download bank statements from the bank portals and upload them daily on the SharePoint for Collectors'...
-
Collection Specialist
1 month ago
Bengaluru, Karnataka, India Snaphunt Full timeThe OpportunityWe are seeking a skilled Collection Specialist to join our team at Snaphunt. As a Collection Specialist, you will be responsible for handling outbound calls, recovering loans from customers, and working with internal teams to ensure prompt and accurate order processing and delivery.The JobHandle outbound calls to customers to recover loansWork...
-
Collection Management Specialist
4 weeks ago
Bengaluru, Karnataka, India Expertia AI Full timeSquare Yards is India’s largest integrated platform for Real Estate & Mortgages and one of the fastest growing Prop-tech platform in UAE, Rest of Middle East, Australia & Canada.Square Yards platform offers an integrated consumer experience & covers the full real- estate journey from search & discovery, transactions, home loans, interiors, rentals,...
-
Order Management Specialist
4 weeks ago
Bengaluru, Karnataka, India 2coms Full timeAbout the RoleOur client, a leading professional services company, is seeking an experienced Order Management Specialist to join their team. The successful candidate will be responsible for managing the entire order-to-cash process, from order receipt to cash application. Key responsibilities include order management, dispute management, billing and...
-
Collections Specialist
3 weeks ago
Bengaluru, Karnataka, India Snaphunt Full timeThe OpportunitySnaphunt is seeking a skilled Collections Specialist to join our team. As a key member of our operations team, you will be responsible for handling outbound calls, recovering loans from customers, and working with internal teams to ensure prompt and accurate order processing and delivery.Key Responsibilities:Handling outbound calls to recover...
-
Collection Specialist
4 weeks ago
Bengaluru, Karnataka, India VCATCH Full timeAs a key member of the VCATCH team, our Collection Specialist plays a vital role in ensuring the timely resolution of customer accounts.Responsibilities include:Contacting customers to inform them of overdue bills and negotiate suitable payment plans.Receiving and processing payments, as well as maintaining accurate records of customer accounts.Preparing...
-
Global Collections Specialist
4 weeks ago
Bengaluru, Karnataka, India Jobs for Humanity Full timeRole OverviewAt Jobs for Humanity, we are seeking a skilled Global Collections Specialist to join our team. This role is a critical part of our mission to deliver a superior servicing experience for our borrowers. As a Global Collections Specialist, you will be responsible for interacting with delinquent borrowers, growing and nurturing customer...
-
Financial Collections Specialist
4 weeks ago
Bengaluru, Karnataka, India VCATCH Full timeCompany OverviewVCATCH is a leading business process outsourcing (BPO) company that operates on Six-Sigma standards. With a team of experienced professionals and state-of-the-art technology, we provide cost-effective call center services to various industries. Our aim is to enhance business ROI and promote growth.Job OverviewA great opportunity for a...
-
Data Collection Specialist
2 days ago
Bengaluru, Karnataka, India TransPerfect Full timeJob Title: Data Collection SpecialistLocation: Onsite in Bengaluru, Karnataka IndiaEstimated Salary: ₹400,000 - ₹600,000 per annumAbout the Job:We are seeking a highly skilled and motivated Data Collection Specialist to join our team in Bengaluru. As a Data Collection Specialist, you will play a critical role in welcoming participants to our data...