
Hospitality Specialist
4 days ago
Job Title: Guest Room Attendant
Job Description:We are seeking a highly organized and detail-oriented individual to join our housekeeping team as a Guest Room Attendant. In this role, you will be responsible for maintaining the cleanliness and organization of guest rooms, bathrooms, corridors, and public areas.
This includes making beds, changing linens, replenishing guest amenities, vacuuming carpets, sweeping and mopping floors, dusting furniture, and sanitizing high-touch areas.
Responsibilities:- Clean and tidy guest rooms, bathrooms, corridors, and public areas.
- Make beds and change linens according to hotel standards.
- Replenish guest amenities such as towels, toiletries, and water bottles.
- Vacuum carpets, sweep and mop floors, and dust furniture.
- Sanitize high-touch areas like door handles, switches, and telephones.
- Greet guests courteously when encountered in hallways or rooms.
- Respond promptly to guest requests such as extra towels or pillows.
- Handle lost and found items according to hotel policy.
- Respect guest privacy and follow Do Not Disturb signs appropriately.
- Check rooms for items left behind by guests.
- Inspect room setup and cleanliness before reporting it as ready.
- Record cleaning activities and submit checklists to the supervisor.
- Inform the front desk or supervisor once a room is ready for check-in.
- E nsure housekeeping trolleys are fully stocked with supplies.
- Restock linen closets and housekeeping carts at the end of the shift.
- Report inventory shortages or low supplies to the housekeeping supervisor.
- Follow hotel procedures and safety protocols.
- Adhere to health, hygiene, and sanitation standards.
- Wear proper uniform and maintain personal grooming.
- Cooperate with other housekeeping staff and departments.
- Attend daily briefings and training sessions.
- Support deep cleaning tasks or special projects as required.
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