Outlet Store Team Lead

5 days ago


Mumbai, Maharashtra, India Fernandes & Associates Full time

Outlet Supervisor Job Description


We are seeking a highly skilled Outlet Supervisor to join Fernandes & Associates.


The successful candidate will provide exceptional knowledge of our food & beverage menu items as well as information regarding preparation methods.


Key Responsibilities


The Outlet Supervisor will be responsible for maintaining knowledge of the Micros POS system, including setup & maintenance, and driving customer service standards.


They will also be able to evaluate reports to execute store action plans, demonstrate operational agility based on business needs, and achieve company goals for processes and programs.


Additionally, the Outlet Supervisor will develop daily/weekly/monthly action plans to ensure all Company standards are met, provide direction and guidance to associates, and oversee the store shipping & receiving function.


Requirements


To be successful in this role, the Outlet Supervisor must be able to maintain company standards and guidelines around product flow process and shipping & receiving procedures.


They must also be able to provide direction and guidance to associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards.


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