Key Account Executive

1 week ago


Patna, Bihar, India Mahindra Rise Full time

Job Overview:

As a Key Account Executive - Strategic Business Partner at Mahindra Rise, you will be responsible for building strong relationships with customers to understand their support requirements and escalating issues to our Area Business Manager or Zonal Service Manager for resolution. You will also be responsible for tracking key performance indicators, collecting log books, and creating a database to plan for improvement opportunities. Your role will play a critical part in establishing overall product performance through testimonials from customers. Key Responsibilities:
  • Regular interaction with customers to understand their support requirements
  • Escalating issues to the Area Business Manager or Zonal Service Manager for resolution
  • Tracking key performance indicators
  • Collecting log books and creating a database for improvement opportunities
  • Establishing overall product performance through customer testimonials


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