Sales Support Associate

22 hours ago


Kottayam, Kerala, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 60,00,000

We are seeking a skilled customer service professional to join our team as a Sales Support Associate. As a key member of our organization, you will play a vital role in providing exceptional support to customers, engaging with them through effective and persuasive communication to highlight the value proposition of our products.

Key Responsibilities:
  • Drive Revenue Growth
    • Work towards achieving and exceeding sales targets by employing consultative selling techniques to understand customer needs and recommend suitable products.
    • Develop a deep understanding of product offerings and be able to effectively communicate their features and benefits to customers.
  • Foster Long-Term Relationships
    • Build and maintain strong relationships with customers through regular follow-ups and personalized communication.
    • Maintain accurate and up-to-date records of all interactions with customers in our CRM system.
  • Resolve Customer Inquiries
    • Address customer inquiries and concerns, providing timely and accurate information.
    • Provide regular reports on sales performance, activities, and challenges.

Requirements:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

What We're Looking For:

We are looking for someone who is passionate about delivering excellent customer service and has a drive to succeed in sales. If you have a proven track record of meeting and exceeding sales targets, we want to hear from you


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