Customer Service Team Manager

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...

Join us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activitiesWe'll look to you to lead by example by making customer calls to identify and understand customer needs and help...

We re Hiring Customer Care Executive Follow-Up Role Location Gurgaon Haryana- Open Positions 2 Female Candidates Working Days 6 Days a Week - Rotational OffPosition Customer Care Executive CCE - Follow-Up Key Responsibilities - Make follow-up calls to existing and potential customers - Maintain accurate records of calls and update CRM regularly -...

At Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I want that' to 'that's on the way' in a matter...

Join us as a Customer Service & Operations Productivity AnalystTake on a new role where you'll be driving a customer focused culture, helping us to provide excellent service and continue to enhance our customer experienceWe'll look to you to create robust resource plans which take account of scheduling, recruitment and demand planningYou'll be working...

We are seeking a high-performing and experienced Assistant Manager - Process Training to lead and execute training initiatives in the Travel domain This role is critical in managing end-to-end training delivery for new hires upskilling tenured employees driving performance improvements and ensuring process compliance across global travel operations Key...

Join us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...

Key Responsibilities - Handle customer interactions via email chat and phone calls - Provide timely and effective resolution to queries - Maintain accurate records of all interactions - Ensure adherence to company policies and service standards - Work collaboratively with the team to enhance service delivery - Deliver consistent reliable and empathetic...

Job DescriptionDescriptionWe are seeking a motivated and customer-oriented individual to join our International Customer Service team in India. The successful candidate will be responsible for providing exceptional service to our international clientele, addressing their inquiries and resolving issues to ensure a positive customer experience. This role...

Senior Sales Manager - Managed Services Key responsibilities- Responsible for selling services along with team which include Annual Maintenance Contracts Managed Services Contracts Facility Management Services SOC NOC Resident Engineers other services Should have working knowledge on RFP Tenders Bids to support team for achieving numbers ...