
Retail Banking Expert
5 days ago
About Our Job
We are a specialist firm providing unique data-driven business intelligence as trusted advisors to senior executives across the world's leading financial services firms. Our activities focus on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance.
We value personal ownership at every stage of an employee's career. We seek analytical, articulate, and proactive problem solvers who will lead the analysis and delivery process.
The role requires rapid learning and business knowledge development, with strong opportunities for internal career progression.
We are looking for a proactive, curious, and diligent individual—a systematic and articulate problem solver who will play a key role in our Retail Banking Practice Area.
The successful candidate will be expected to contribute significantly to revenue growth and innovation to their domain and ensure timely completion of projects with experience and flexibility.
Key responsibilities include:
- Leading end-to-end delivery of client projects, including data collection, analysis, and synthesis of large qualitative and quantitative datasets to build strategic insights
- Interpreting market and industry trends to identify patterns, extract insights, and highlight emerging opportunities
- Leading client and internal meetings effectively; addressing client questions/queries using the data and content expertise
- Understanding client needs and delivering tailored, insight-driven solutions through proprietary tools, rigorous analysis, and customized reports or presentations
- Working with case teams as part of our case engagements
- Ensuring client and case team satisfaction and timely project delivery
- Driving new ideas and working independently with limited guidance
- Collaborating with colleagues to sustain and grow our program's membership base
- Acting as a senior member in the team and taking on oversight responsibility for junior team members
Direct client exposure is high, reaching C-level executives in many cases. A high level of diversity on the job allows for the development of a broad skill set.
A Master's degree in an analytical or quantitative subject is required, along with 5+ years' work experience ideally in benchmarking, research, or business analysis. Sector experience in financial services, consultancy, or market research is preferred, especially retail banking experience.
Advanced MS Office skills, including Excel, are essential. Knowledge in Alteryx, Python, Tableau, or PowerBI is helpful but not mandatory pre-requisites. Excellent analytical, rational thinking, and problem-solving ability are also required.
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