
Chief Talent Officer
2 days ago
- Develop strategic recruitment plans to attract skilled artisans, experienced sales professionals, and gem specialists.
- Collaborate with leadership to anticipate staffing needs during peak periods.
- Maintain a robust talent pipeline aligned with the brand's values.
- Create training programs focusing on product knowledge, customer interaction, and brand storytelling.
- Implement onboarding processes to immerse new employees in company history and vision.
- Foster a culture of continuous learning through workshops and upskilling.
- Design performance appraisal systems linked to employee goals and store-level targets.
- Ensure objective reviews enabling recognition and development opportunities.
- Support leadership in building high-performing teams.
- Promote a familial work environment reflecting the brand's traditional roots and customer-centric approach.
- Resolve interpersonal issues with empathy and neutrality.
- Champion employee engagement through recognition programs and cultural events.
- Ensure compliance with labour regulations and industry mandates.
- Regularly review HR policies to align with evolving workforce expectations and legal standards.
- Manage timely payroll disbursal and statutory contributions.
- Design incentive programs for sales staff during promotional periods.
- Benchmark compensation with industry standards for fairness and competitiveness.
- Manage HR records and reporting through digital systems.
- Monitor HR metrics such as attrition, absenteeism, training impact, and staffing efficiency.
- Present strategic insights to management for data-driven decisions.
Key Attributes and Skills:
- Strong understanding of jewellery retail nuances.
- Excellent interpersonal and leadership abilities with high emotional intelligence.
- Able to balance brand heritage with modern HR practices.
- Experience managing staff across multiple locations.
- Proficiency in HRMS and Microsoft Office Suite.
Educational Qualifications:
- Master's Degree in Human Resource Management or Business Administration.
- Certifications in HR strategy or employee engagement are beneficial.
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