ServiceNow Platform Specialist

11 hours ago

Tirupati, Andhra Pradesh, India beBeeCertified Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: ServiceNow Certified Engineer

Design and Deliver Custom Applications, Workflows, and Integrations

FedTec seeks skilled engineers to design, develop, and implement custom applications, workflows, and integrations to support business process automation and enhancement in IT service management, IT operations management, and IT asset management.

We are looking for experts who can configure the ServiceNow platform, script with JavaScript and Glide, integrate with third-party applications, perform testing and deployment.

  • Develop and customize the ServiceNow platform to meet business requirements.
  • Write clean, efficient, and maintainable code to support implementation.
  • Have expertise in ServiceNow Discovery, MID Server, and CMDB (Configuration Management Database), ensuring accuracy, health, and integration with discovery tools.
  • Support integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation.
  • Provide technical expertise in incident, problem, change, request, asset, and operations management within the ServiceNow ecosystem.
  • Monitor platform performance, troubleshoot issues, and recommend improvements for scalability and efficiency.
  • Document technical solutions, configurations, and standard operating procedures.

Key Qualifications:

  • ServiceNow Certified System Administrator (CSA) required.
  • Minimum one CIS certification in any of the following scopes: IT service management, IT operations management, or IT asset management.
  • 3–6+ years of hands-on experience implementing and supporting ServiceNow modules.
  • Strong knowledge of CMDB, Discovery, Service Mapping, and integrations.
  • Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work independently and collaboratively with cross-functional teams.

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