Non-Voice Customer Support Professional

1 week ago


Chennai, Tamil Nadu, India MNC Full time
Job Description
We're looking for a talented Customer Support Specialist to join our team. The successful candidate will provide top-notch customer support through various channels, focusing on non-voice interactions. Key responsibilities include addressing customer inquiries via chat or email support and working collaboratively with internal teams to deliver seamless customer experiences.

Responsibilities and Expectations
- Respond to customer inquiries in a timely and effective manner
- Utilize problem-solving skills to resolve complex customer issues

Requirements and Qualifications
- Relevant experience in customer-facing roles
- Excellent communication and interpersonal skills
- Proficiency in using computer applications, particularly email and chat platforms
- Adaptability to work flexible schedules, primarily at night

Benefits Package
- Comprehensive benefits program, including medical insurance, retirement plan, and paid time off
- Opportunities for professional growth and development
- Dynamic and inclusive work environment that values diversity and inclusion

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