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Insurance Domain Transformation Specialist

2 weeks ago

Madurai, Tamil Nadu, India beBeeInnovator Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description:

At the forefront of change, we drive innovation and shape the future of work. Our industry-first accelerator, the AI Gigafactory, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

We tackle complex challenges with breakthrough solutions, from large-scale models to agentic AI. If you thrive in a fast-paced, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Key Responsibilities:
  • Manage and resolve basic inquiries associated with all aspects of client services and service delivery.
  • Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices.
  • Act as a liaison between clients and team members to ensure smooth communication related to updates and inquiry responses received from client SMEs.
  • Maintain accurate records of client interactions and knowledge material.
  • Conduct monthly knowledge assessment tests and TNI (training need identification).
  • Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction.

As a team player, you will demonstrate customer focus, collaboration, accountability, initiative, and innovation. You will also have a strong attention to detail, analytical skills, and the ability to multi-task.

Required Skills and Qualifications:
  • Customer focus
  • Collaboration
  • Accountability
  • Initiative
  • Innovation
  • Strong attention to detail
  • Analytical skills
  • Able to multi-task
Benefits:

You will be part of a dynamic team that's shaping the future of work. We offer opportunities for growth, development, and innovation.

Others:

This role requires a strong desire to learn and adapt to new technologies and processes. You will work closely with our team to deliver high-quality results and exceed client expectations.