Senior Quality Compliance Specialist

2 days ago


Guntur, Andhra Pradesh, India beBeeQualityAssurance Full time ₹ 40,00,000 - ₹ 50,00,000

The Quality Assurance Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist.

Key Responsibilities:
  • Collaborate with cross-functional teams to ensure quality compliances and processing accuracy for daily operations.
  • Conduct audits of processed tickets basis the predefined checklist for tickets assigned via various data sources at a set frequency defined by the business.
  • Perform regular audits to check documentation around BK Claimants.
  • Review and interpret legal documents, including court motions/orders, affidavits, and PACER reports.
  • Build a strong understanding of Standard Operating Procedures (SOPs) and training materials.
  • Generate weekly/monthly reports for audits performed and report out to supervisors and stakeholders with relevant analytics and inferences.
Requirements:
  • Bachelor's degree in any field (preferably in Law/BBA or commerce).
  • 2-4 years of experience in a multinational corporation.
  • Project management experience or certifications are highly desirable.
  • ISO 9001 certification is preferable.
Technical Skills:
  • Advanced proficiency in MS Office, including Excel & PowerPoint, and Outlook.
  • Experience in quality audits of legal documents/email communications.
  • Strong data analysis capabilities, with an eye for detail to identify errors.
  • Exceptional written and verbal communication skills.
  • Analytical problem-solving skills for addressing complex issues.
Behavioral Skills:
  • Strong problem-solving skills, with a solution-oriented mindset.
  • Ability to handle confidential information with discretion.
  • Strong interpersonal and customer service skills.


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