Business Process Optimization Manager

4 days ago

Madurai, Tamil Nadu, India beBeeOperations Full time ₹ 60,00,000 - ₹ 70,00,000

At NetRTech Solutions LLP, we focus on delivering high-quality solutions and services to our clients.

We are seeking a skilled Operations Management Specialist to join our team. As an Operations Analyst in Support Operations, you will be responsible for day-to-day tasks related to analytical support, communication with stakeholders, financial analysis, customer service support, and accounting operations.

This role involves working closely with various stakeholders to understand business needs, document requirements, create and maintain process documentation, assist in the implementation of solutions and monitor quality of service delivery.

Your responsibilities will include:

  • Analysis of business processes and workflows with the objective of finding out how they can be standardized, improved or automated
  • Deliver process and solution documentation while working across an array of teams, geographies and tools
  • Lead projects from end-to-end, ensuring goals are achieved on time
  • Develop deep cross-functional understanding of individual teams and processes to ensure best-fit solution development
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Document all work to a high professional standard

The ideal candidate will have:

  • English fluency (at least Upper-Intermediate)
  • Effective and persuasive communicator; Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders
  • Experience working with cross-functional teams in a global environment
  • Basic understanding of business process modelling, workflow, and project management principles
  • Familiarity with data analysis tools and methodologies
  • Ability to work effectively in a team environment and manage multiple priorities and task

We offer a competitive salary and benefits package, including relocation assistance and a comprehensive training program.

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