IT Infrastructure Manager

2 weeks ago


Delhi, Delhi, India AltF Coworking Full time

Job Role:

  • To oversee and manage the core IT network infrastructure for 10+ Co-working Centers across Delhi NCR, ensuring seamless internet availability to all clients in multiple locations.
  • Provide remote support assistance up to L1 & L2 to 3000+ Clients, resolving network-related issues promptly and ensuring maximum network uptime.
  • Responsible for the smooth running of network infrastructure, including Isp, Switches, Routers, Wi-Fi Controllers, Access Points, Commercial Printers, and managing ISPs for all locations.
  • Monitors internet continuity using PRTG, MRTG network monitoring tools, and performs network maintenance activities to achieve optimal network performance.
  • Manages the procurement of IT materials for new sites, conducts weekly and monthly restart activities for Network Devices in all locations, and maintains the employee IT assets inventory tracker using Zoho.
  • Oversees the overall IT Network Infra administration, including Wireless, LANs, WANs, and NWs, configuring and provisioning network devices such as routers, switches, Access points, Load balancers, Printers, Wi-Fi controllers, Firewalls Fortigate 901e, Cyberoam.
  • Maintenance and troubleshooting of Network related issues in devices like Controller, Switches Access points, servers, printers, scanners, CCTV cameras, biometric machine, and resolves support tickets using the ZOHO ticketing tool.
  • Responsible for the end-to-end Network setup, from finalizing the Heat Map and Network Infrastructure to the final launch of the site, and prepares the IT handover Google Sheet for further references.
  • Implements new ideas as per market research and prepares the cost optimization sheet for the same, aligning with AltF Coworking's goals and objectives.


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