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Senior Wholesale Banking Operations Manager

1 month ago


Delhi, Delhi, India IDFC FIRST Bank Full time

Job Overview

IDFC FIRST Bank is seeking a highly skilled and experienced Senior Wholesale Banking Operations Manager to lead our Trade Finance Operations unit in Delhi. The ideal candidate will have a proven track record of managing critical banking operations, driving process improvements, and ensuring compliance with regulatory standards.

Salary & Benefits

The estimated salary for this role is ₹20-35 lakhs per annum, depending on qualifications and experience. Additionally, the successful candidate can expect a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Job Description

As the Lead-Trade Finance Operations in our Wholesale Banking Trade Ops department, you will be responsible for:

  • Managing operational performance, service quality, and control environment of the unit.
  • Leading a team of 50+ employees and ensuring they meet their responsibilities.
  • Handling multiple products within Trade Finance Operations, including Letters of Credit, Bank Guarantees, and Collection Documents.
  • Ensuring adherence to Service Level Agreements (SLAs) and resolving queries on a timely basis.
  • Maintaining error-free processing and zero Operation Loss.
  • Building strong internal relationships with stakeholders, business heads, and customer interfaces.
  • Delivering key performance indicators (KPIs) and ensuring service delivery across client segments.
  • Risk & Controls – Identifying risks and ensuring adequate processes and controls are in place.
  • Audit & Compliance – Handling multiple audits and ensuring timely closure of audit observations.
  • Regulatory Reporting – Ensuring timeliness and accuracy in regulatory submissions.

Required Skills & Qualifications

To succeed in this role, you should have:

  • A minimum of 10 years of experience in Trade Finance Operations or a related field.
  • An MBA or PGDM degree from a recognized institution.
  • Excellent leadership and management skills, with experience leading high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.

How to Apply

If you are a motivated and experienced professional looking for a challenging role in Trade Finance Operations, please submit your application, including your resume and a cover letter, through our website.