Sales and Customer Experience Professional

**Job Overview**We are seeking an experienced professional to fill the position of Customer Experience Manager. This role involves leading a team of customer service personnel, providing guidance, coaching, and performance oversight to ensure high levels of service delivery.Key Responsibilities:Lead and manage a team of customer service professionals,...

Customer Service and Sales Role OverviewThis is an exciting opportunity to be the face and voice of a leading car buying and selling platform. As a customer service and sales professional, you will play a vital role in delivering exceptional customer experiences that exceed our customers' expectations.You will work closely with a dynamic and enthusiastic...

Hiring: Phone Banking Officer (Inbound Voice Process)Profile: Sales After ServiceRole & Responsibilities:Handle inbound calls to assist customers with queries, account information, and transactionsCross-sell, upsell, and promote relevant banking productsEnsure a seamless and professional customer service experienceSalary & Incentives:Salary: ₹18000 to...

A Customer Service Representative Role offers the opportunity to deliver exceptional customer experiences through proactive outreach and issue resolution.Key Responsibilities:Engage with customers via outbound calls to discuss products and services, or follow up on recent purchases.Provide product information and resolve customer inquiries in a timely and...

Job Description:We are seeking a skilled Sales Representative to join our team. As a Sales Advisor, you will play a key role in creating an outstanding customer experience.You will welcome customers, guide them through the store, and support them in finding what they need while showcasing our products. You will contribute to both your own success and the...

The role of Customer Experience Manager is pivotal in driving seamless service and high levels of customer satisfaction across the entire B2B customer lifecycle.Key Responsibilities:Develop a comprehensive customer experience strategy, encompassing key touchpoints: pre-sales, delivery, installation, and support.Collaborate closely with sales, service, and...

About The OpportunityRole: Customer Experience - Post Sales OperationsLevel: Senior Manager/ Associate DirectorReporting To: Director - Customer ExperienceLocation: GurgaonAbout The FunctionOur Customer Experience team is dedicated to elevating every interaction with our customers. By enhancing customer satisfaction, minimizing customer effort, and driving...

About the Opportunity: Role: Customer Experience - Post Sales Operations Level: Senior Manager Reporting To: Vice President - Customer Experience Location: Gurgaon About the Function: Our Customer Experience team is dedicated to elevating every interaction with our customers. By enhancing customer satisfaction, minimizing customer effort, and driving...

Job SummaryWe are seeking a results-driven Customer Experience (CX) Program Specialist to lead the design, execution, and optimization of customer experience initiatives across the organization. This role will play a pivotal part in enhancing dealership-level CX practices, managing nationwide Mystery Shopping programs, and driving cross-functional...

Company DescriptionSureDrive Assist is a fast-growing startup transforming two-wheeler mobility in India by integrating innovative technology with human-centric service. We offer roadside assistance, accident management, EV support, and more for a safer, smarter ride. As a forward-thinking leader in rider assistance, SureDrive Assist is committed to building...