Salesforce Platform Specialist

21 hours ago

Delhi, Delhi, India beBeePlatformSpecialist Full time ₹ 9,00,000 - ₹ 13,00,000

Job Title: Salesforce Platform Specialist

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This is a highly skilled and motivated platform specialist role that involves the administration and optimization of the Salesforce platform to meet business needs.

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Responsibilities:

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Platform Administration & Maintenance:

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  • Perform all aspects of user and license management, including new user setup, deactivation, roles, profiles, permission sets, public groups, Organization-Wide Defaults (OWD), and sharing rules.">
  • Implement Salesforce configuration changes, including creating and managing Flow, assignment rules, approval processes, custom fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, and mobile administration.">
  • Proactively perform system maintenance tasks such as Security Reviews, Release Updates, Health Check, and Salesforce Optimizer to ensure platform integrity and performance.">
  • Manage and maintain sandbox environments for development, testing, and training purposes.">
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Data Management & Quality:

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  • Oversee data management initiatives to improve Salesforce data quality and hygiene.">
  • Implement data validation rules, automation, and other processes as needed to maintain data accuracy.">
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User Support & Adoption:

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  • Serve as the first point of contact for user support tickets, troubleshooting issues and providing timely resolutions.">
  • Develop and deliver training to improve user adoption and ensure best practices are followed.">
  • Monitor and analyze user adoption metrics to identify areas for improvement.">
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Collaboration & Integration:

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  • Work with integrated third-party applications to ensure seamless functionality.">
  • Collaborate with stakeholders to gather requirements and translate business needs into technical solutions within Salesforce.">
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Required Skills & Qualifications:

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  • Proven experience as a Salesforce Administrator.">
  • Demonstrated experience with at least one of the following: Sales Cloud, Service Cloud, or Marketing Cloud.">
  • Minimum: Salesforce Certified Administrator & Salesforce Certified Advanced Administrator.">
  • Extensive hands-on experience with Salesforce configuration, including Flow, objects, fields, layouts, and security models.">
  • Familiarity with various Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and/or Pardot.">
  • Strong understanding of Salesforce data architecture and data management best practices.">
  • Experience with integrated applications and troubleshooting connection issues.">
  • Excellent problem-solving, analytical, and communication skills.">
  • Ability to work independently and as part of a remote team.">
  • Strong attention to detail and organizational skills.">
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Benefits:

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This is a competitive salary package and opportunities for professional growth and development.

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Key Responsibilities:

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Keywords: Platform Specialist, Data Management, User Support, Collaboration, Salesforce Configuration

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