Quality Assurance Manager
4 weeks ago
Job Summary:The Quality Assurance Manager is responsible for overseeing and ensuring the quality of products and services within the Bagla Group. This role involves developing and implementing quality control processes, conducting inspections, and working closely with other departments to maintain and enhance quality standards. The Quality Assurance Manager will play a key role in identifying areas for improvement and ensuring compliance with relevant regulations and standards.
Key Responsibilities:
- Quality Assurance:
- Develop, implement, and maintain quality assurance policies and procedures.
- Conduct regular inspections and audits to ensure compliance with quality standards.
- Monitor and evaluate the effectiveness of quality control measures.
- Develop, implement, and maintain quality assurance policies and procedures.
- Process Improvement:
- Identify areas for process improvement and recommend changes to enhance product quality and operational efficiency.
- Collaborate with cross-functional teams to address quality issues and implement corrective actions.
- Identify areas for process improvement and recommend changes to enhance product quality and operational efficiency.
- Compliance and Documentation:
- Ensure compliance with industry regulations, standards, and company policies.
- Maintain accurate records of quality control activities, including inspection results, test reports, and corrective actions.
- Ensure compliance with industry regulations, standards, and company policies.
- Training and Development:
- Provide training and guidance to team members on quality control processes and best practices.
- Stay updated on industry trends and advancements to ensure the organization remains competitive in quality management.
- Provide training and guidance to team members on quality control processes and best practices.
- Customer Focus:
- Address customer complaints and feedback related to product quality.
- Work with customer service teams to resolve quality-related issues and improve customer satisfaction.
- Address customer complaints and feedback related to product quality.
- Reporting:
- Prepare and present quality reports to management, highlighting key performance indicators and areas for improvement.
- Analyze data to identify trends and provide actionable insights for quality enhancement.
- Prepare and present quality reports to management, highlighting key performance indicators and areas for improvement.
Qualifications:
- Education:Bachelor's degree in Quality Assurance, Engineering, Manufacturing, or a related field. Relevant certifications (e.g., Six Sigma, ISO) are a plus.
- Experience:24 years of experience in quality assurance or a related role.
Requirements
- Skills:
- Strong understanding of quality control processes and methodologies.
- Proficient in quality management software and tools.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and organizational abilities.
- Effective communication and interpersonal skills.
- Strong understanding of quality control processes and methodologies.
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