Product Operations Specialist

1 week ago


Jaipur, Rajasthan, India Equiniti Full time

About the Role

The Product Operations Specialist supports the global product team through data analysis and insight reporting, process maintenance, and tooling. They will ensure that the product teams can access all relevant product data points and insights to drive efficiency and improve product decision making.

Key Responsibilities

  • Synthesise all leading and lagging product related metrics within the appropriate systems
  • Collect and enrich qualitative product data
  • Collect and enrich quantitative product data
  • Perform statistical analysis and data modelling to identify trends, patterns, and correlations in our product data
  • Provide actionable insights to the product team
  • Collaborate with the data team and providers to ensure data quality, integrity, and accessibility of product data
  • Stay up-to-date on industry trends, regulations, and best practices in product data analysis
  • Manage and master the product team's tool set
  • Maintain processes used within the product team
  • Maintain templates used within the product team
  • Provide insight on ways of working
  • Streamline internal workflows, processes, and tools throughout each stage of the product lifecycle
  • Ensure good governance is adhered to for our product catalogue
  • Support Product Managers/Owners on their production of communication material relating to product strategy and updates
  • Scale product knowledge material across the business

Requirements

  • Proven experience in product operations desired
  • Understanding of financial concepts, products, and market desired
  • Experience working with data essential
  • Proficiency in SQL for data manipulation and extraction essential
  • Experience with data visualisation tools such as Tableau, Power BI, or Qlik essential
  • Production of high-quality artefacts and insight reporting essential

Skills

  • Solid understanding of statistical analysis and data modelling
  • Strong analytical and problem-solving skills
  • Appreciation of agile ways of working
  • Proficiency with tooling
  • Process optimisation

Personal Qualities

  • Ability to work collaboratively in a cross-functional team environment
  • Continuous learning
  • Excellent communication and interpersonal skills

Benefits

As a permanent member of the team at Equiniti, you will be rewarded by our company benefits, which include:

  • Additional leaves on and above statutory requirement, as well as 2 days of voluntary leaves to pursue CSR initiatives
  • Business-related certification expense reimbursement
  • Comprehensive Medical Assurance coverage for dependents and Parents
  • Cab transport for staff working in the UK and US shift
  • Accidental and Life cover 3 times of concerned CTC


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