Endpoint Technology Specialist

Job Title: Endpoint Management Expert

We are seeking a highly skilled professional with expertise across Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Administration, and SharePoint/Teams Administration.

This role covers comprehensive cross-platform device management including Windows, macOS, iOS, and Android devices. The ideal candidate will be central to shaping and advancing our endpoint technology landscape by modernizing management processes, securing hybrid work environments, and driving operational excellence across the digital workplace.

Key Responsibilities:

• Design, deploy, and manage endpoint devices across Windows, Apple, and Android using Microsoft Intune and related tools.
• Implement and maintain security policies and threat protection using Microsoft Defender across all managed endpoints.
• Develop, automate, and optimize workflows and processes leveraging Power Automate and Power Apps to improve operational efficiency and compliance.
• Manage and govern data protection, classification, and compliance frameworks using Microsoft Purview to ensure organizational and regulatory requirements are met.
• Administer and support Microsoft Exchange Online, ensuring email service availability, security, and compliance.
• Oversee configuration, management, and user support for SharePoint Online and Microsoft Teams, driving collaboration while enforcing governance policies.
• Manage device and application compliance policies, Conditional Access, and access controls in conjunction with Azure AD/Entra to secure hybrid work environments.
• Packaging, deploy, and update enterprise applications using Intune and other deployment technologies.
• Monitor endpoint health and security posture, proactively identifying and resolving issues to minimize user impact.
• Collaborate with IT security, networking, and service desk teams to address incidents, implement improvements, and ensure seamless user experience.
• Maintain detailed documentation of configurations, policies, automation scripts, and workflows.

Required Skills and Qualifications:

• Proven experience designing and implementing lifecycle automation using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure AD.
• Strong expertise in Power Automate for building complex automated workflows, including multi-stage approvals, notifications, and API integrations.
• Hands-on experience creating Power Apps forms integrated with SharePoint Online and Microsoft Teams to capture structured data using dynamic dropdowns and data validation.
• Solid knowledge of Microsoft Entra ID (Azure AD) user lifecycle management, including provisioning, group membership management, license assignment, and access revocation.
• Experience integrating with third-party HR and recruitment systems via APIs to synchronize user data and retrieve unique user identifiers.
• Familiarity managing license assignments and security group memberships based on user roles, client mappings, and business logic stored in SharePoint or other configuration sources.
• Ability to generate and manipulate JSON payloads for automated provisioning and API communication.
• Experience implementing approval workflows for sensitive or privileged access with multi-level escalation.
• Strong understanding of audit logging and compliance, including tracking all lifecycle activities in SharePoint for traceability and reporting purposes.
• Proficiency in designing email notification flows targeting HR, IT, line managers, and other stakeholders throughout the lifecycle process.
• Experience working with service accounts and adhering to security best practices to ensure least privilege and secure automation execution.
• Knowledge of email archiving automation for mailbox cleanup following leaver events, including compliance with retention policies and email isolation.
• Familiarity with business processes around user onboarding, role changes, and offboarding in hybrid cloud environments.
• Experience building dynamic, configurable systems supporting multiple user types (e.g., Associates, Corporate Users), license types, and client-specific access requirements.
• Strong collaboration skills to work effectively with HR, IT security, compliance, and business teams to define requirements and deliver scalable solutions.
• Excellent documentation skills for process workflows, automation designs, and technical configurations.
• Experience in Endpoint Management, and Device Security, with a focus on Microsoft Intune.
• Deep technical expertise managing Windows enterprise environments.
• Proven experience managing and securing macOS, iOS, and Android devices using Microsoft Intune (MDM/MAM).
• Hands-on experience with application packaging and deployment using industry-standard tools and formats (MSIX, MSI, App-V, Win32 apps).
• Proficiency in PowerShell scripting for automation, policy enforcement, and issue resolution.
• Strong troubleshooting skills in device connectivity, policy conflicts, and compliance failures.
• Expertise in Azure AD, Conditional Access, Windows Autopilot, and Microsoft 365 tools.
• Excellent troubleshooting skills for device connectivity, policy conflicts, and compliance issues.
• Proven ability to collaborate effectively across HR, IT security, compliance, and business teams to design and implement scalable, compliant, and user-centric solutions.
• Strong documentation skills for technical configurations, workflows, and automation.

You'll Enjoy Working With Us:

• You'll build automation that makes important processes faster, easier, and more secure.
• Work with the latest Microsoft tools like Power Automate, Intune, and Entra ID.
• Manage devices across Windows, macOS, iOS, and Android for a seamless user experience.
• Collaborate with different teams to create solutions that really help the business.
• Keep learning new skills and grow your career in a supportive environment.
• Take ownership of key projects that improve security and compliance.
• Enjoy a flexible, hybrid work environment that values your ideas and effort.