Senior Technical Operations Engineer

1 day ago

Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

As a Technical Leader, you will provide technical leadership and support to a distributed team managing globally distributed infrastructure.

Key Responsibilities:
  • Configuration Management: Configure, deploy, and administer Linux-based systems across multiple environments.
  • IT Asset Discovery: Administer the software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists.
  • Troubleshooting: Troubleshoot Network Connectivity and/or Credential issues such as SSH to Linux/Unix Platforms, WMI Query and PowerShell to Windows, SNMP to Network Devices, and API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.).
  • Change Implementation: Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance.
  • System Monitoring: Monitor and respond to system alerts and failures.
  • Quality Improvement: Develops plans to improve quality for each project that impacts the platform.
  • Best Practices: Ensures platform procedures are developed with best practices and standards and are well documented.
  • Innovation: Helps to innovate on new methodologies to improve Business Operations.
  • Mentorship: Coaches junior level employees on Business Operations best practices.
  • Lifecycle Services: Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
  • Sustainable Incident Response: Practice sustainable incident response and blameless postmortems.

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