Cybersecurity Visionary

11 hours ago

Bengaluru, Karnataka, India beBeeInnovator Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

**Mission-Driven Innovator Wanted**

We're seeking a talented professional to help shape the future of cybersecurity.

This is an exciting opportunity to join our fast-paced and innovative team that's always pushing the boundaries of what's possible.

Our secure access service edge (SASE) solution helps organizations embrace cloud and mobility by providing network and security services from the cloud.

In this role, you'll work closely with our Engineering, QA, Product Management and Global Customer Support teams to integrate a supportability approach into the product lifecycle.

**Key Responsibilities:**

  • Collaborate with cross-functional teams to provide supportability, observability, and debugging requirements for new features and enhancements.
  • Lead technical aspects in developing a base-level GCS Supportability and Usability Strategy.
  • Identify opportunities and create prototype tools for support efficiencies with built-in tools, diagnostics, telemetry.
  • Drive resolution of key supportability issues with Engineering and Product Management.
  • Explore AI-driven solutions for efficiency gains and demonstrate their usage through prototyping and proof-of-concept development.
  • Drive process and product improvements based on lessons learned.
  • Define knowledge requirements for product features and functions, and collaborate with the Technical Enablement team to create training plans, documentation, and other job aids for the GCS organization.

**Requirements:

  • Strong technical acumen and ability to communicate complex concepts effectively.
  • Excellent problem-solving skills and experience working with cross-functional teams.
  • Ability to drive technical enablement through product supportability and usability.
  • Experience with AI-driven solutions and willingness to explore new technologies.
  • Strong collaboration and communication skills.

**What We Offer: **

  • A dynamic and innovative work environment.
  • Opportunities for professional growth and development.
  • A collaborative team culture.
  • Flexible work arrangements.

**Why This Role Matters:**

This position plays a critical role in driving the success of our SASE solution and contributing to the overall mission of protecting our digital way of life.

As a member of our team, you'll have the opportunity to make a meaningful impact and be part of something truly innovative.

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