Chief Digital Transformation Officer

We are seeking a seasoned senior leader to oversee the development and implementation of our enterprise architecture. As the chief architect, you will lead the design, development, and governance of our platform, aligning it with our business objectives.

Key Responsibilities:

• Platform Architecture & Strategy: Define and maintain the overall platform architecture, ensuring solutions are scalable, maintainable, and aligned with business strategy.
• Governance & Compliance: Develop and enforce governance frameworks, design principles, and coding standards for the platform. Oversee architecture reviews and change control processes to ensure consistency and compliance across the life cycle of the implementation.
• Integration & Interoperability: Lead the integration of our platform with other enterprise systems to ensure seamless data flow and interoperability. Define integration strategies (APIs, middleware, data synchronization) and ensure our platform plays well within the broader IT ecosystem.
• Technical Leadership: Provide deep technical leadership and mentorship to our solution architects, developers, and admins. Guide teams in designing high-quality solutions, and offer oversight on complex configurations and custom development to ensure they meet performance and security requirements.
• Innovation & Continuous Improvement: Stay up-to-date with latest releases and features. Evaluate new platform functionalities and third-party modules, and recommend their adoption to drive improvement and innovation on the platform.
• Stakeholder Collaboration: Work closely with business leaders, IT executives, and enterprise architects to translate business objectives into platform solutions. Act as a subject-matter expert and advisor, evangelizing platform capabilities and ensuring that our team supports evolving business processes and digital transformation initiatives.
• Platform Performance: Ensure the platform's reliability, security, and performance by implementing best practices for instance health, monitoring, and upgrade management.

Required Qualifications:

• Education: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
• Work Experience: ~10+ years of experience in IT, including several years in an architecture leadership role. At least 5 years of hands-on experience with our platform, designing and implementing enterprise-level solutions across multiple modules.
• Platform Expertise: Proven experience architecting implementations at scale – including designing platform architecture, data models, integrations, and customizations. Demonstrated success in leading large projects or platform initiatives from conception to delivery.
• ITSM/Process Knowledge: Strong understanding of IT Service Management and ITIL frameworks. Experience aligning platform processes with ITIL best practices and overall business workflows.
• Technical Skills: Broad knowledge of enterprise technology stacks and architecture principles. Familiarity with web technologies and integration methods relevant to our platform. Solid understanding of cloud infrastructure and hybrid environments as they relate to our deployment.
• Analytical & Problem-Solving: Ability to analyze complex business requirements and translate them into an architectural blueprint for our platform. Strong problem-solving skills to address platform issues, optimize performance, and design scalable solutions.

Preferred Qualifications:

• Advanced Education: Master's degree in a relevant field or MBA is a plus, especially with a focus on Information Systems or Enterprise Architecture.
• Enterprise Architecture Frameworks: Familiarity with enterprise architecture methodologies (e.g. TOGAF or Zachman) and how our platform aligns within those frameworks.
• Industry Knowledge: Experience implementing our platform in multiple industries or large/global environments, demonstrating its adaptability to various use cases.
• Legacy Systems & Cloud: Background in integrating our platform with legacy systems or modern cloud services can be advantageous. Experience with data migration and enterprise integration platforms is a plus.
• Leadership Experience: Prior experience in a leadership role such as Lead Architect or Platform Owner. Demonstrated ability to mentor teams, manage architectural governance boards, and liaise with senior management on technology strategy.

Desired Skills and Competencies:

• Strategic Thinking: Ability to envision how our platform can enable future-state business processes and digital transformation. Capable of developing long-term plans and translating strategy into actionable architecture.
• Communication & Influence: Excellent communication skills, with the ability to articulate complex technical concepts to both technical teams and non-technical stakeholders. Strong presentation and negotiation skills to drive decisions and build consensus on architectural choices.
• Leadership & Collaboration: Proven leadership and team-building skills. Comfortable leading cross-functional teams and coordinating between technical staff, project managers, and business stakeholders. Able to foster collaboration and drive alignment in a matrixed environment.
• Adaptability: Hands-on and adaptable, with a willingness to dive into details when necessary. Able to handle changing priorities and guide the organization in adopting new platform features or best practices as it evolves.
• Innovative Mindset: A continuous learner who keeps abreast of technology trends and identifies opportunities to leverage them via our platform.
• Customer/Business Focus: Strong business acumen and user-centric mindset. Balances technical excellence with practical business value, ensuring that architectural decisions enhance user experience and drive business outcomes.