Senior Business Systems Analyst

1 week ago

Kurnool, Andhra Pradesh, India beBeeInnovative Full time US$ 1,50,000 - US$ 1,80,000
Business Systems Analyst Opportunity

We are seeking a skilled Business Systems Analyst to join our team and play a key role in shaping how we work.

The ideal candidate will have experience administering Jira and Confluence, as well as AI-driven automation features. They will also have a proven track record of leading cross-functional projects from discovery through rollout, using Agile or similar frameworks.

  • Key Responsibilities:
  • Own the Atlassian product roadmap, maintaining product backlog, and prioritize work to deliver value to employees.
  • Partner with stakeholders to uncover pain points, map processes, and translate them into innovative solutions.
  • Lead discovery workshops, rapid prototypes, and proof-of-concepts that unlock new ways of working.
  • Integrate Jira and Confluence with Slack, GitHub, and other SaaS tools, using APIs, marketplace apps, and automations to automate end-to-end flows.
  • Curate and govern plug-ins, ensuring performance, security, and measurable ROI.
  • Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
  • Champion change management—craft communication plans, deliver live training, and publish self-service content that drives enthusiastic uptake.
  • Define and audit permission models balancing collaboration, privacy, and compliance requirements.
  • Upskill the Global Service Desk team to scale end-user support.
  • Optimize performance by removing unused objects in Jira (Workflows, custom fields, etc).
  • Support content management best practices in Confluence—audit spaces, coach owners, and archive stale content.
  • Build business cases for new technology that will scale how we deliver to customers.

Requirements:

  • 6+ years administering Jira and Confluence and AI-driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
  • Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks.
  • Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js).
  • Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery.
  • Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams.
  • Passion for experimentation, continuous improvement, and simplifying complex processes.
  • Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams.

What You Will Bring:

  • Experience with Atlassian products, including Jira and Confluence.
  • Knowledge of AI-driven automation features and their applications.
  • Proven leadership skills, with experience leading cross-functional projects.
  • Strong technical skills, including integration with REST APIs, webhooks, and scripting.
  • Excellent communication and facilitation skills.
  • Ability to work collaboratively across diverse teams.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Flexible work arrangements and remote work options.

Other Information:

  • This role requires candidates to work in US Shift.

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