ServiceNow Platform Expert

2 days ago

Delhi, Delhi, India beBeeServicenow Full time ₹ 17,54,400 - ₹ 25,16,000

Job Summary:

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We are seeking a highly skilled and experienced ServiceNow CSDM Specialist to lead our IT service management initiatives. The ideal candidate should have a minimum of 4+ years of overall ServiceNow experience with at least 4+ years of specialized experience in ServiceNow CMDB & Discovery.

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Key Responsibilities:

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  • Collaborate with business stakeholders to understand their data requirements and translate them into the ServiceNow CSDM data model.">
  • Design and implement ServiceNow CMDB & Discovery solutions to ensure accurate and up-to-date configuration data.">
  • Develop and maintain ServiceNow scripts for customization and automation of various processes.">
  • Create and manage Service Maps to visualize dependencies and relationships between different IT services.">
  • Write custom patterns to enhance data discovery and improve accuracy in the CMDB.">
  • Perform data validation and reconciliation to identify and resolve discrepancies in configuration data.">
  • Participate in the end-to-end implementation of ServiceNow ITSM modules, including Incident, Problem, Change, CMDB, and Asset.">
  • Work closely with other teams to ensure seamless integration of ServiceNow with other IT systems and tools.">
  • Provide technical expertise and support to the ServiceNow development team.">
  • Stay up-to-date with the latest ServiceNow features, updates, and best practices.">
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Required Skills and Qualifications:

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The ideal candidate should possess the following skills and qualifications:

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  • Minimum 12+ years of overall experience with a focus on ServiceNow platform.">
  • At least 4+ years of hands-on experience with ServiceNow CMDB & Discovery.">
  • Proficient in ServiceNow scripting (JavaScript, Jelly, or AngularJS).">
  • Strong understanding of the CSDM data model and its application in ServiceNow.">
  • Previous experience in working with Service Maps and custom pattern development.">
  • Extensive design, development, and deployment experience with the ServiceNow platform.">
  • Demonstrated expertise in ServiceNow ITSM modules, including Incident, Problem, Change, CMDB, and Asset.">
  • Excellent problem-solving and analytical skills with the ability to address complex technical challenges.">
  • Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.">
  • Ability to work independently and take ownership of assigned tasks.">
  • Knowledge of ITIL processes and best practices is a plus.">
  • ServiceNow certification(s) will be an added advantage.">
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Benefits:

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This role offers opportunities for professional growth, continuous learning, and collaboration with a talented team of experts. If you are a motivated and experienced ServiceNow professional looking for a new challenge, please submit your application.

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Keyword: Servicenow

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