Beauty And Personal Care Customer Service Representative

20 hours ago


Kota, Rajasthan, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000
About the Job
Pilgrim is a leading beauty and personal care brand with a wide range of products across face care, haircare, skincare, makeup and fragrances. We have grown into a 1000+ offline store omnichannel brand with over 25,000 pin codes.

We are seeking a highly skilled Customer Support Associate to join our team. As a Customer Support Associate, you will be responsible for responding promptly to customer inquiries via various channels, providing accurate and detailed information about products, services, policies, and procedures.

Responsibilities:
  • Respond to customer inquiries via phone, email, live chat, or social media.
  • Provide accurate and detailed information about products, services, policies, and procedures.
  • Assist customers in troubleshooting and resolving customer's issues with products or services.
  • Ensure customer requests, concerns, and complaints are handled professionally and promptly.

Requirements:
  • High school diploma or equivalent; associate or bachelor's degree is a plus.
  • Proven customer support experience or relevant customer service role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and decision-making abilities.
  • Empathetic and patient demeanor when dealing with customer issues or complaints.
  • Ability to handle a high volume of customer inquiries in a fast-paced environment.
  • Proficiency in using customer support software, ticketing systems, and CRM tools.

Why Join Us?
We offer a dynamic work environment that encourages teamwork, professional growth, and opportunities for advancement. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Kota, Rajasthan, India beBeecustomerSupport Full time ₹ 55,00,000 - ₹ 85,00,000

    Job Overview: We are seeking a talented professional to fill the role of Customer Service Representative. This position will involve providing exceptional customer support and ensuring that our customers receive the highest level of service.",


  • Kota, Rajasthan, India beBeeKbeauty Full time ₹ 25,00,000 - ₹ 50,00,000

    Immerse yourself in a dynamic retail environment as a Key Holder where you will play a pivotal role in delivering exceptional customer experiences and driving sales growth.Maccaron's Gurgaon flagship store, powered by our innovative app, offers a unique opportunity to grow with us from day one.Key Responsibilities:Deliver world-class customer service and...


  • Kota, Rajasthan, India TP Full time

    About the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance As...


  • Kota, Rajasthan, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 45,00,000

    Customer Service RepresentativeWe are looking for a skilled professional to fill this customer service representative position. The ideal candidate will be responsible for ensuring a positive customer experience, handling customer inquiries and resolving issues effectively.Key Responsibilities:Provide exceptional customer service via phone, email, and chat...


  • Kota, Rajasthan, India beBeeReservation Full time ₹ 80,00,000 - ₹ 2,00,00,000

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Reservations Coordinator.Key Responsibilities:Assist customers with booking inquiries by sharing property details, availability, and pricing.Handle calls, messages, and inquiries from potential guests or partners.Manage and update reservation records,...


  • Kota, Rajasthan, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Service Representative Job DescriptionWe are seeking a skilled and empathetic Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our international customers via email, chat, and phone.This role involves communicating clearly and professionally...


  • Kota, Rajasthan, India beBeeCustomer Full time ₹ 4 - ₹ 7

    Job DescriptionThis position is responsible for delivering exceptional customer service support via phone calls, ensuring timely resolution of inquiries and issues.Outbound calls to insurance companies and end customers to verify eligibility, obtain prior authorization, and request missing or incomplete payer information, ultimately facilitating a seamless...


  • Kota, Rajasthan, India beBeeCustomerExperience Full time ₹ 25,00,000 - ₹ 30,00,000

    Discover a fulfilling career as a Customer Experience InternNua is transforming women's wellness in India, and we're seeking an enthusiastic intern to join our team. As a Customer Experience Intern, you'll play a vital role in delivering exceptional customer service through phone interactions.Key Responsibilities:Answer and address incoming/outgoing phone...


  • Kota, Rajasthan, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 45,00,000

    We are seeking an exceptional Customer Service Representative to join our team.Location: GurgaonEmployment Type: Full-time, PermanentWork Mode: In-personAbout the RoleThis role is ideal for individuals with strong communication skills who can handle customer interactions confidently and professionally.Key ResponsibilitiesRespond to customer calls, emails,...


  • Kota, Rajasthan, India beBeeCustomerSupport Full time ₹ 7,00,000 - ₹ 11,00,000

    Job SummaryThis is a full-time on-site position based in Ahmedabad. As a Service Delivery Representative, you will be responsible for handling day-to-day customer inquiries, providing online support, and ensuring customer satisfaction.The successful candidate will resolve customer issues, follow up with customers on abandoned carts to maximize conversions,...