Digital Workplace Solutions Expert

2 weeks ago

Gurgaon, Haryana, India Getronics Full time

At Getronics, we are seeking a highly skilled Technical Consultant – Digital Workplace to join our team of experts. As a key member of our team, you will be responsible for delivering pre and post-sales consultancy across our international service portfolio.



Key Responsibilities


  • Deliver pre and post-sales consultancy across the Getronics service portfolio internationally.
  • Successfully deliver Digital Workplace based projects by providing the needed implementation, operational change, and request handling/validation.
  • Projects include implementing, configuring, and updating components of the Digital Workspace Portfolio, which include Microsoft technologies like Microsoft SCCM, Microsoft Intune, Autopilot, Windows 10/11 Imaging, Microsoft Office 365 Client Deployments, Active Directory Group Policies, and Application Packaging.
  • There may also be a requirement to assist with daily operations.
  • Contribute to customer proposals, including providing details on the roadmap for the Managed Application Support portfolio.
  • Interact with IT infrastructure managers, IT directors, and architects.
  • Travel and site attendance should also be expected.


Requirements




  • Previous experience in a customer-facing role.
  • A degree-level qualification in Computer Science or a similar discipline, or equivalent business experience.
  • A minimum of 2 years of consultancy experience, or relevant experience in a similar role.
  • Experience working in Project Delivery across different related or dependent project streams like Office 365, Data management (Office 365, OneDrive).
  • Extensive exposure to multiple, diverse technical configurations, technologies, and processing environments.
  • Strong written and verbal communication skills.
  • A good understanding of proposal generation and service guides.
  • Customer-focused with commercial acumen and a proactive attitude.
  • Consultancy experience with service providers and cloud computing environments.
  • Ability to work with different customers simultaneously with a remote team.
  • Additionally, a desire to explore and implement other Digital Workplace-focused technology as a means to further develop the company portfolio.
  • Microsoft Windows 10/11.
  • Configuration Manager (SCCM/MECM) Current Branch.
  • Design, Installation, Configuration, and Maintenance.
  • An Understanding of Co-Management and Hybrid Environments.
  • Microsoft Intune.
  • Windows Client Enrolment and Compliance, MDM (Android/Apple), Policy CSP.
  • Understanding of and experience using Windows Autopilot.
  • Active Directory Domain Services with a focus on Group Policy Management.
  • Customer Migrations.
  • Security Standards / Security Baselines.
  • Anti-virus/Malware protection technologies.


Desired Skills




  • Office 365 Client Deployment / Migrations (including OneDrive).
  • Microsoft Defender for Endpoint.


Soft Skills




  • Driven and Customer Focused.
  • Ability to work well under pressure.
  • Proactive Attitude.
  • Problem Solving.
  • Excellent Communication – Verbal & Written.
  • Independent and resourceful with minimal supervision.
  • Team player.
  • Take initiative.


Certification/Training




  • Microsoft 365 Certified: Modern Desktop Administrator Associate.
  • Microsoft 365 Certified: Security Administrator Associate.


This is a great opportunity for a highly motivated and experienced individual to join our team and contribute to our success.



About Getronics



Getronics is a leading provider of IT services and solutions. We are committed to delivering exceptional results to our customers.



How to Apply



If you are interested in this exciting opportunity, please submit your application.

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