Digital Workplace Expert

1 month ago


Gurgaon, Haryana, India Getronics Full time
Job Title: Technical Consultant – Digital Workplace

At Getronics, we are seeking a highly skilled Technical Consultant to join our team. As a Technical Consultant, you will play a crucial role in delivering pre and post-sales consultancy across our service portfolio internationally.

Key Responsibilities:
  • Deliver Digital Workplace based projects by providing implementation, operational change, and request handling/validation.
  • Implement, configure, and update components of the Digital Workspace Portfolio, including Microsoft technologies like SCCM, Intune, Autopilot, and Windows 10/11 Imaging.
  • Contribute to customer proposals, including providing details on the roadmap for the Managed Application Support portfolio.
  • Interact with IT infrastructure managers, IT directors, and architects.
  • Travel and site attendance may be required.
Requirements:
  • Previous experience in a customer-facing role.
  • A degree-level qualification in Computer Science or a similar discipline, or equivalent business experience.
  • A minimum of 2 years of consultancy experience, or relevant experience in a similar role.
  • Experience working in Project Delivery across different related or dependent project streams like Office 365 and Data management.
  • Extensive exposure to multiple, diverse technical configurations, technologies, and processing environments.
  • Strong written and verbal communication skills.
  • A good understanding of proposal generation and service guides.
  • Customer-focused with commercial acumen and a proactive attitude.
  • Consultancy experience with service providers and cloud computing environments.
  • Ability to work with different customers simultaneously with a remote team.
Desired Skills:
  • Office 365 Client Deployment / Migrations (including OneDrive).
  • Microsoft Defender for Endpoint.
Soft Skills:
  • Driven and customer-focused.
  • Ability to work well under pressure.
  • Proactive attitude.
  • Problem-solving.
  • Excellent communication – verbal & written.
  • Independent and resourceful with minimal supervision.
  • Team player.
  • Take initiative.
Certification/Training:
  • Microsoft 365 Certified: Modern Desktop Administrator Associate.
  • Microsoft 365 Certified: Security Administrator Associate.


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