
Renewable Energy Solutions Specialist
5 days ago
About Hopewind:
We are a leading enterprise in China's wind power converter market and are also China's top 10 photovoltaic inverter brand.
We have 5 R&D and manufacturing bases, 30+ global service bases, and sales and service centers in various countries.
What You'll Be Doing:
- Regularly complete PCS/BESS product on-site technical support and remote technical support work, supporting product debugging, maintenance, and modification work.
- Responsible for PCS/BESS product on-site troubleshooting as well as guiding customers to handle simple faults by themselves.
- Responsible for the management of PCS/BESS on-site spare parts, and tracking and management of spare parts under the name to ensure that the on-site spare parts can maintain the normal operation of the unit.
- Maintain on-site customer relationship, normal communication with on-site customers, organize and feedback customer opinions.
- Learn and understand the working principle of the company's PCS/BESS products, familiarize with power distribution diagrams and user manuals, and provide simple training to on-site customers.
- Comply with departmental rules and report work on time.
We'd Love to Chat if You Have:
- English can be used as working language.
- A self-motivated mindset, able to plan in ambiguous situations and biased towards action.
- Working experience in the energy storage industry, experience in energy storage PCS and BESS is preferred.
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