Hands-On Technical Support Engineer

Key ResponsibilitiesProvide hands-on technical support at production facilities and customer sites.Lead activities to identify root causes of defects and work with partners to implement corrective actions.Develop and propose improvement initiatives, track their implementation, and assess effectiveness.Research, verify, and deploy new technologies and...

Technical Field Support SpecialistWe're seeking a skilled and resourceful Technical Field Support Specialist to join our team. As a key member of our technical support staff, you will be responsible for ensuring the smooth operation of our products in the field.This role requires strong problem-solving skills, excellent communication abilities, and a passion...

Job DescriptionAs a Technical Support Engineer, you will be responsible for providing remote technical assistance to customers and partners worldwide. You will diagnose, troubleshoot, repair, and debug complex application issues related to our software.You will respond to situations where end-users have failed to isolate or resolve problems in malfunctioning...

Experience the excitement of being a Senior Technical Ambassador.Key ResponsibilitiesCritical Support DeliveryAct as the senior escalation point for advanced technical support queries, ensuring prompt resolution of high-priority issues with precision.Lead root cause analysis (RCA) efforts, collaborating with engineering and product teams to drive permanent...

Job OverviewA Service Management Engineer with expertise in ServiceNow and BMC is required to provide level 2 and level 3 technical support for a critical banking environment.

Job Title: Technical Support Specialist">To be successful in this role, you will need to have a strong foundation in technical skills and excellent communication abilities. You should be proficient in multiple programming languages, including C++, Java, Python, or Lua.You will be responsible for providing expert technical support to our channel partners and...

Our team is seeking a skilled Support Engineer to join our ranks.The ideal candidate will have excellent communication skills and experience in M365 support, with a strong background in migration.We are looking for someone who can work well in a hybrid environment and has 6-12 years of experience.As a Support Engineer, you will be responsible for providing...

Job Overview:The Technical Support Manager is responsible for overseeing the entire technical support process.Main Responsibilities:Manage all requests, incidents, and problemsTrain, coach, and mentor technical support engineersEnsure 24/7 service availability and SLA adherenceImplement ITIL standards in service delivery practicesAct as escalation point for...

Job Summary:About This RoleWe are seeking a skilled professional to fill the Associate position, where you will play a key role in delivering exceptional technical assistance and support to our users.You will be responsible for identifying and resolving basic technical issues related to Odessa, Platform Tools, and API/network connectivity. Additionally, you...

Job Title:Senior Technical Support Engineer, FirewallJob Description:\At Palo Alto Networks, our goal is to create a secure environment for our clients. As a Senior Technical Support Engineer, you will be working closely with customers to address their post-sales concerns. You will be responsible for providing technical support and guidance to customers on...