Senior Service Leadership

16 hours ago

Coimbatore, Tamil Nadu, India beBeeLeadership Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
About Our Senior Service Leadership Role

We are seeking an exceptional individual to fill the position of Senior Service Leadership, overseeing our mobile robotics operations. As a key member of our team, you will be responsible for developing and implementing comprehensive service and maintenance strategies that align with business objectives and customer needs.

This role offers a unique opportunity to leverage your expertise in strategic operations and technical leadership to drive excellence across our delivery, support, and customer engagement processes.

  • Key Responsibilities:
  • Develop and implement a comprehensive service and maintenance strategy for our mobile robotics, aligned with business objectives and customer needs.
  • Oversee all aspects of MR operations, including the development of standard operating procedures (SOPs) for MR onboarding and field operations.
  • Provide expert technical leadership and guidance on complex mobile robotics systems, including sensors, actuators, and associated field instrumentation.
  • Be the primary point of contact for high-value MR clients post-deployment, acting as a trusted advisor to foster strong, long-term relationships.
  • Leverage data to identify inefficiencies and continuously improve processes across delivery, support, and customer engagement.
Requirements
  • Education:
  • Bachelor's degree in Business, Operations, Engineering, or a related field (MBA is a plus).
  • Experience:
  • A minimum of 12+ years of progressive experience in operations management, industrial maintenance, field service, or a related field, with at least 5+ years in a leadership role.
  • Technical Skills:
  • Deep understanding of mobile robotics systems and aftermarket product ecosystems.
  • In-depth knowledge of various technologies relevant to robotics, such as sensors, actuators, and control systems.
  • Requisites:
  • Preferred currently working with MR owners, a product company, or in the automotive industry.

Please share your resumes at a designated email address.

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