Senior Systems Engineering Lead

14 hours ago


Nagpur, Maharashtra, India beBeeSystemsEngineer Full time ₹ 15,00,000 - ₹ 25,00,000
Job Description

We are seeking a seasoned systems engineer to lead our technical support team. The successful candidate will oversee the day-to-day operations, ensuring delivery and customer satisfaction.

As a Lead Systems Engineer, you will have 6+ years of experience in leading production support/data migration projects primarily in Azure ADF, Databricks, Synapse etc. Key responsibilities include:

  • Developing ADF pipelines, Databricks notebooks, SQL queries as an L3 engineer or developer.
  • Overseeing the day-to-day operations of the Technical Support Team.
  • Acting as an SPOC for all stakeholders (customer and internal) who will take accountability for delivery and customer satisfaction.
  • Mentoring and providing oversight, coaching, and training to technical support staff.
  • Tracking SLAs and reporting the same as part of WSRs.
  • Working in onsite-offshore model (multi-geo support team).

The ideal candidate will have excellent written and verbal communication skills, experience in managing communications in Support mode, Critical Incident management, Problem management notifications, and good hands-on knowledge of Azure Data Factory/Python/ Databricks/ ADB Notebook, monitoring of batch processes, and troubleshooting required.

Secondary knowledge of ETL Tools (Ex DataStage, Informatica, Oracle Data integrator or SSIS ) SQL, PL SQL, Unix/ Linux commands would be an added advantage.


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