
Expert Insurance Professional
11 hours ago
Are you a detail-oriented and analytical professional looking for a challenging role in the insurance industry? Do you have experience in commercial insurance products, risk management strategies, and regulatory requirements? We are seeking an Insurance Expert to join our team as a Management Trainee – Broker Technical Support Team.
The ideal candidate will possess excellent communication skills, be able to work independently with minimal supervision, and have a strong attention to detail. If you are passionate about delivering exceptional customer service and have a keen understanding of the insurance industry, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Manage and resolve basic inquiries associated with all aspects of Client Services and service delivery (e.g., output delivery, basic broking inquiries, etc.).
- Communicate directly with underwriters/brokers/account executives to follow up or obtain additional information.
- Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices.
- Act as a liaison between clients and team members to ensure smooth communication related to updates, and inquiry responses received from client SMEs.
- Maintain accurate records of client interactions and knowledge material.
- Conduct monthly knowledge assessment tests and TNI (training need identification).
- Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction.
Requirements:
- Graduate in any stream.
- Relevant years of experience working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities.
- Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.
- Proficient in English language - both written (Email writing) and verbal.
- A strong attention to detail, analytical skills, and the ability to multi-task.
Preferred Qualifications:
- An Insurance Certification would be an edge.
- Awareness about Property & Casualty insurance regulation and anomalies will be preferred.
- Relevant years of insurance experience and domain knowledge, especially P&C insurance.
- Candidate having Broker (US P&C insurance) experience would be an asset.
- Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote).
Benefits:
- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation.
- Make an impact - Drive change for global enterprises and solve business challenges that matter.
- Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities.
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Why Choose Us:
We offer a dynamic work environment that values respect and integrity, customer focus, and innovation. As an equal opportunity employer, we consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
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