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1 day ago
As a key member of our team, you will play a vital role in resolving complex technical issues that require deep expertise. Your responsibilities will include management, prioritization, major design and enhancements, major incident activities, problem management, stability analysis, on-call support, and other critical tasks.
Success in this position lies in your ability to identify problems before they escalate and continually look for opportunities to improve service quality. A strong understanding of one or two technology platforms is essential.
Key duties and responsibilities include:
- Independent contribution to new demand
- Providing solutions to customer requirements
- Handling and troubleshooting priority incidents
- Patching and handling changes
- Creating knowledge bases and technical documentation
- Log analysis on component servers
Required qualifications and skills include:
- BE in Computer Science or equivalent
- Business Analyst responsibilities
- Unix and Windows Administration
- Knowledge in networking/CCNA certification
Additional desirable skills include:
- CyberArk Defender, Sentry - Certification
- DevOps experience – having experience with Dynatrace/Docker/Puppet/Ansible/GIT tools
- PowerShell Scripting knowledge
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