Senior E-Commerce Specialist

3 days ago

Pune, Maharashtra, India beBeeEcommerce Full time ₹ 30,00,000 - ₹ 42,00,000
Job Title: E Commerce Executive

About the Role:

  • This is an exciting opportunity to join our team as an E-commerce Executive, where you will play a vital role in managing our company's presence and performance on various online marketplaces.

Key Responsibilities:

  • Product Listings & Content Management:
    • Create, manage, and optimize product listings across multiple marketplaces and direct-to-consumer channels.
    • E nsure accurate and compelling product descriptions, images, pricing, and keywords.
    • Monitor competitor listings and implement improvements based on trends and best practices.
  • Marketplace & D2C Optimization:
    • Analyze marketplace performance, sales trends, and customer feedback to optimize product listings for higher visibility and conversion.
    • Conduct competition analysis of their strategy into pricing, marketing, and new products.
  • Inventory Management:
    • E nsure the availability of products and manage stock levels to avoid out-of-stock situations or overstocking.
    • Coordinate with warehouse or logistics teams to ensure timely restocking and dispatching.
  • Order & Customer Management:
    • Oversee order processing, ensuring smooth and efficient order fulfillment.
    • Handle customer inquiries, complaints, and returns effectively and professionally.
    • E nsure compliance with marketplace policies regarding customer service and returns.
  • Pricing & Promotions:
    • Monitor pricing strategies to remain competitive within the marketplace.
    • Implement promotional campaigns, discounts, and bundles to drive sales and attract new customers.
    • Familiarity with running marketing campaigns and optimization.
    • Knowledge of AMS, FK Marketing & Myntra Marketing.
    • Knowledge of Shopify pricing and promotion activities.
  • Data Analysis & Reporting:
    • Analyze key performance indicators (KPIs), such as sales, traffic, conversion rates, and customer reviews, to assess marketplace performance.
    • Prepare regular reports for internal stakeholders regarding performance and trends.
    • Use marketplace analytics tools to gather insights and inform decisions.
  • Marketplace & D2C Compliance:
    • Stay up-to-date with changes in marketplace policies, guidelines, and trends.
    • E nsure compliance with all platform requirements, including shipping, returns, and product listings.
  • Collaboration:
    • Collaborate with marketing, logistics, and product teams to ensure a seamless end-to-end experience.
    • Coordinate with suppliers and vendors to ensure timely product availability and quality.

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