Support Ambassador

5 days ago


Jodhpur, Rajasthan, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

About our customer support role

Job Overview
  • We are seeking a talented customer support professional to join our team.
Key Responsibilities
  • Manage customer inquiries across various channels, including phone, email, live chat, and social media.
  • Provide accurate product information, handle complaints, process orders, and manage returns.
  • Resolve product-related issues promptly to ensure high customer satisfaction.
  • Maintain detailed records of all interactions in CRM/support tools.
  • Develop expertise in our platform to deliver effective solutions.
  • Collaborate with the support team to achieve and exceed performance targets.
  • Analyze customer feedback to improve user experience.
Requirements
  • 2–6 years of experience in customer support or a related field.
  • Strong communication skills and a customer-centric approach.
  • Proficiency in support platforms and CRM tools.
  • Empathetic, solution-oriented, and passionate about delivering excellent customer experiences.
  • Flexibility to work in international shift timings (2 PM – 11 PM IST).
Why Work with Us?
  • Join a supportive and innovative environment that values growth.
  • Contribute to impactful projects and shape customer experiences in a scaling business.
  • Directly contribute to the success of brands generating significant revenue.
  • Grow your career in a company where customer satisfaction is a top priority.


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