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Technical Support Specialist
2 weeks ago
We are seeking an experienced Technical Support Specialist to join our team. As a key member of our support organization, you will be responsible for delivering exceptional customer service and technical expertise to our clients.
This role requires strong analytical and problem-solving skills, as well as the ability to effectively communicate complex technical information to both technical and non-technical stakeholders.
Required Skills:- Oracle EBS R12 Technical Support: Proven experience in Oracle E-Business Suite (EBS) R12 technical support, with a focus on supply chain and manufacturing domains.
- SQL/PL/SQL: Hands-on experience with SQL and PL/SQL programming languages.
- Oracle Forms and Reports: Proficient in designing and developing Oracle Forms and Reports.
- Data Management: Ability to manage inbound and outbound interfaces, data extraction, and data load processes.
- Troubleshooting: Strong troubleshooting skills, with the ability to identify and resolve complex technical issues.
- Experience: 7+ years of experience in Oracle EBS technical support.
- Education: Bachelor's degree in Computer Science or related field.
- Certifications: Oracle Certified Professional (OCP) certification in EBS R12.
Location: Pan India, Remote.
