
Documentation Specialist
7 days ago
About the Role
We are seeking a skilled Documentation Specialist to join our team. This role will play a key part in developing instructional documentation and overseeing projects across various systems.
Responsibilities:
- Create high-quality technical documentation for customers, staff, managers, executives, sales, and marketing teams.
- Restructure information to improve approach to problems or tasks.
- Break down complex information into accessible concepts appropriate to the audience.
- Represent information in visual/graphical forms that augment textual descriptions.
- Fluency in common Microsoft Office software, mainly Word.
- Attention to detail, prioritization, task execution, and multi-tasking are essential skills.
- English language: Thorough knowledge of grammar, spelling, and usage.
- Interviewing and questioning: Talk with individuals and groups about their needs.
- Interpersonal: Negotiate priorities and resolve conflicts among project stakeholders.
Qualifications:
- A bachelor's degree in English, journalism, or a related field is required.
Required Skills:
- Experience documenting instructions for software/development processes.
- Project management skills, including organizing multiple documentation projects and reaching out to subject matter experts.
- Experience using graphics/illustration software.
Benefits: We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.
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