Walk-in Drive For AR Call Center Support || 16th Sep'25

5 days ago


Alleppey, Kerala, India beBeeCustomerService Full time ₹ 50,75,000 - ₹ 80,50,000
Customer Service Representative Job Summary

This position is responsible for providing customer service support and collections via phone calls, ensuring customer inquiries are resolved at the first point of contact.

  • Assess and resolve customer inquiries, requests, and complaints primarily over the telephone.
  • Utilize sound judgment to make decisions within established procedures for each service request.
  • Manage and update customer interactions daily on an account-wise basis.
  • Achieve key performance targets.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.
Key Skills:
  • Strong verbal and written communication skills
  • Neutral accent and good adaptation to US culture
  • Ability to resolve customer queries in the first point of contact
  • Focus on delivering a positive customer experience
  • Professional, courteous, friendly, and empathetic
  • Active listening skills
  • Good data entry & typing skills
  • Multitasking

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