Data Operations Leader

2 days ago

Mumbai, Maharashtra, India beBeeReliability Full time US$ 1,50,000 - US$ 2,00,000
Key Roles and Responsibilities

The role of Senior Manager, Data Operations & Management is critical in leading the establishment and advancement of observability, monitoring, and reliability practices across the Enterprise Data & Analytics Platforms landscape.

  • Designing and implementing comprehensive frameworks to monitor performance, reliability, and availability of EDAA data platforms and services is essential.
  • Defining and tracking key Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Key Performance Indicators (KPIs) across critical platform components and data pipelines is vital for success.
  • Leading the integration of monitoring, logging, tracing, and alerting tools to enable real-time insights and root cause analysis is a crucial responsibility.
  • Collaborating with platform engineering, Site Reliability Engineering (SRE), and product teams to enhance observability coverage and automate incident responses is necessary for achieving business objectives.
  • Driving the adoption of best practices in telemetry collection, dashboards, and visualization for operational excellence is a key area of focus.
  • Overseeing incident management processes and post-mortem practices to ensure continuous reliability improvements is a critical function.
  • Providing leadership in tool evaluation and deployment across observability and performance management platforms is required.
  • Partnering with security, compliance, and data governance teams to ensure visibility into data usage, lineage, and policy adherence is essential.
  • Leading operational reviews and reporting to highlight system health, risks, and opportunities for optimization is a key responsibility.
  • Mentoring and coaching engineers and analysts on observability concepts and tools to build a culture of shared ownership and resilience is a vital aspect of the role.

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