IT Infrastructure Management Specialist
3 days ago
We are looking for a talented IT Infrastructure Management Specialist to join our team at CorroHealth.
This key role involves overseeing the stability of our organization's infrastructure by planning, organizing, and managing staff and overall operations.
Main Objectives:
- To define, implement, and enforce the organization's configuration management and change management policies and practices.
- To make budget and purchasing recommendations and capacity planning in order to provide a steady, cost-effective infrastructure.
- To hire, develop, and retain highly responsive and customer-focused engineers.
- To manage tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other managers.
Essential Skills & Qualifications:
- Strong technical competency in network protocols (TCP/IP, DNS, DHCP, VPN, BGP, etc.).
- Experience with monitoring tools (e.g., Zabbix, PRTG, etc.).
- Familiarity with firewalls, routers, switches, and network security concepts.
- Ability to monitor network performance, identify issues, and ensure the infrastructure is functioning at optimal levels.
- Capacity to perform routine network health checks and maintain proper documentation of network issues and troubleshooting steps.
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