Infrastructure Specialist

2 days ago


Chennai, Tamil Nadu, India Hexaware Technologies Full time

We are excited to announce a new opportunity for a skilled Infrastructure Specialist to join our team at Hexaware Technologies.

About the Role

This is an exciting chance to work with a leading technology company and contribute to the delivery of exceptional service to our clients. As an Infrastructure Specialist, you will be responsible for managing infrastructure servers, performing routine health checks, troubleshooting issues, and ensuring the smooth operation of our systems.

Our ideal candidate will have a strong background in technical support, excellent problem-solving skills, and a passion for delivering high-quality results.

Key Responsibilities
  • Manage infrastructure servers (900 servers across the infrastructure)
  • Perform routine health checks of servers
  • Troubleshoot issues in the servers
  • Manage disk space and performance
  • Troubleshoot issues in the Windows platform
Requirements

To be successful in this role, you will need:

  • A minimum of 5 years' experience in technical support
  • Solid knowledge and experience working on three or more of the following technologies: Windows, AD, O365 VMware, and Citrix
  • Strong troubleshooting skills in the Windows platform
  • Experience supporting and troubleshooting medium to large scale, multi-site, enterprise level VMware environments
  • Desired advanced Microsoft, VMware, and Citrix certifications
  • Good understanding of operational framework like ITIL/ITSM, operations process
  • Very good communication skills – verbal and written
Why Join Us?

We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional service and making a positive impact on our clients.



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