
Accounts Receivable Specialist
6 days ago
We are seeking a skilled and experienced Accounts Receivables Team Member to join our team.
About the Role- Billing Expertise: Basic understanding of Billing and invoicing is essential for this position.
- Technical Skills: Conversant of various online tools and systems, responsible for assisting with day-to-day calls/queries relating to billing processes, and performing regular standard tasks of Customer Invoicing Processing function.
- Reporting: Day-to-day reporting of activities and progress reports to seniors.
The ideal candidate will have excellent analytical and communication skills, high energy, self-motivation with a high degree of accountability, and oral and written communications skills in English.
Responsibilities- Resolve inquiries/queries related to Billing, adhere to policy guidelines for billing, and follow up with field location team for necessary supporting documents required for billing.
- Manage and recover outstanding payments from customers, contact debtors, negotiate payment plans, resolve disputes, and ensure compliance with company policies and legal requirements.
- Investigate and address customer concerns related to billing, payments, or account discrepancies, download bank statements for all accounts, and provide bank statements, remittances, and correspondences received to collectors on the same day.
- Collate all remittances for cash/Wire/Cheque payments received, apply them to the correct invoice using Remittance Advice from customers or related collectors, reconcile orders to match customer books, including validating credits or debits, and send them to customers for collection or refund.
- Provide details of un-applied and unidentified cash to all collectors daily, follow up proactively to get details of applications, and ensure that cash is applied only based on defined process without exceptions.
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