Technical Solutions Developer

2 weeks ago

Bengaluru, Karnataka, India beBeeSystemEngineer Full time
System Engineer Opportunity

This role presents a chance to collaborate with experienced peers in developing innovative technical solutions. The position applies industry standards to various technologies, including Cloud AWS and its services.

In this opportunity, you will:

  • Be keen to learn complex architectures and quickly get up to speed.
  • Be self-motivated, driven, and able to operate with minimal supervision.
  • Demonstrate ownership of accountabilities.
  • Successfully communicate with business partners, management, and technical team members.
  • Proactively raise problems and identify solutions.
  • Have a strong sense of customer service.
  • Work in a highly collaborative team setting and Devops environment.

Primary Responsibilities:

  • Perform change management functions involving software deployment and server maintenance requests.
  • Coordinate and plan changes with other technology teams involving servers within our environment.
  • Respond and mitigate incidents as they occur within the environment.
  • Contribute details to post-incident review process.
  • Communicate and escalate customer-impacting issues according to department guidelines.
  • Represent operations in a technical fashion to leadership and development teams.
  • Lead projects and engagements that evolve the stability, scalability, and supportability of the Novus Services environment.
  • Partner with development and other operations teams to continue evolving our monitoring and operational procedures for the Novus Services architecture.
  • Act as a customer advocate ensuring service requests are completed and assigned with the appropriate priority within the operations teams.
  • Update support documentation as needed as environment changes occur.

You're a fit for the role of System Engineer if you:

  • Hold a college degree or technical certification.
  • Have a minimum of 3 to 5 years of experience in an enterprise-level operation support role and Devops.
  • Excel in written and verbal communication skills.
  • Excel in collaboration skills.
  • Desire to work in a fast-paced, agile-based environment.
  • Have SRE knowledge on skills such as AWS (EC2, ECS, VPC, s3, RDS, AWS DevOps, Cloudformation, Lamba), GitHub (github action), Tomcat, Terraform, Datadog.
  • Familiarity of ITIL Change and Incident Management processes.
  • Familiarity with software development and QA practices (e.g. Agile).
  • Familiarity of database and networking concepts.

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