
Front Line Ambassador
4 days ago
Our Front Line Ambassador
Job DescriptionThe ideal candidate will provide a high level of service and maintain the hotels standards at all times.
They must be entirely flexible, able to rotate within different departments as assigned, and report guest complaints or problems to supervisors if no immediate solution can be found.
Awareness of hotel activities and proper handover of pending points for next shift's follow up and action is crucial.
Responsibilities include maintaining a regular contact with long stay and suite guests to ensure their stays are an enjoyable one.
Required Skills and Qualifications- Good customer service skills
- Excellent communication skills
- Interpersonal skills
- Knowledge of upselling techniques
Minimum 2 years work experience in hotel operations. Ideally you have a relevant degree or diploma in Hospitality or Tourism management.
BenefitsFull support to Supervisors and team is essential for any other reasonable duties and responsibilities assigned.
OthersMaintain a high standard of grooming and hygiene at all times, and a good rapport and working relationship with colleagues and all other departments.
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