
PCS/BESS Technical Support Specialist
2 weeks ago
Job Title: PCS/BESS Technical Support Specialist
">Hopewind, a multinational company specializing in renewable energy and electric drive products, is seeking an experienced technical support specialist to join our team.
We are looking for an individual who can provide expert technical support for our PCS/BESS products, including debugging, maintenance, and modification. The successful candidate will have a strong background in the energy storage industry, preferably in central PCS or BESS.
The ideal candidate will have excellent communication skills and be able to work effectively with customers to resolve issues. They will also be responsible for managing on-site spare parts and tracking inventory.
Key Responsibilities:
- Provide technical support for PCS/BESS products, including debugging, maintenance, and modification.
- Troubleshoot PCS/BESS products and guide customers to handle simple faults.
- Manage on-site spare parts and track inventory.
- Maintain customer relationships and communicate effectively with clients.
Requirements:
- English language proficiency
- Self-motivated mindset and ability to plan in ambiguous situations
- Experience in the energy storage industry, preferably in central PCS or BESS
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