
Cloud Tax Systems Technical Specialist
2 weeks ago
We are seeking a highly skilled Taxation Specialist to provide comprehensive support for our tax management systems and their integration with Enterprise Resource Planning (ERP) platforms.
This role requires both taxation expertise and technical troubleshooting capabilities to ensure accurate tax calculations and seamless system operations across multiple jurisdictions.
- Apply expertise in indirect taxation including sales & use tax, VAT, GST, and withholding tax across different jurisdictions.
- Maintain and troubleshoot tax calculation rules, tax jurisdictions, and product taxability assignments.
- Support ERP integrations with tax systems.
Key Responsibilities:
• Maintain and troubleshoot tax calculation rules, tax jurisdictions, and product taxability assignments.
• Ensure accuracy of tax rates, exemptions, and tax determinations.
• Manage tax configuration, tax categories, and exemption certificates within the tax system.
• Support tax reporting and compliance, including generating reports for tax filing and audit purposes.
• Handle tax accruals and reconciliations to ensure general ledger accuracy.
• Receive, analyze, and prioritize related support tickets.
• Provide timely solutions to users.
• Document resolution steps and knowledge base articles.
Technical Operations:
• Perform SQL & data analysis by querying databases for tax calculations, transaction history, and reconciliation.
• Troubleshoot integration issues including debugging tax calculation problems, missing tax rates, and incorrect invoice tax postings.
• Maintain API data feeds including tax system API calls, REST/soap integrations, and data flow between tax systems and ERP systems.
Compliance & Reporting:
• Support tax reporting for compliance (sales & use tax, VAT/GST returns, withholding tax reports, 1099/1042 forms, etc.).
• Assist in SOX audits, ensuring controls, documentation, and approvals are in place for tax processes.
• Reconcile tax liabilities in the tax system vs. ERP tax subledger vs. GL postings.
• Prepare and validate audit-ready tax reports for external and internal audits.
Operational Support:
• Utilize online resources for issue resolution.
• Create and manage support tickets.
• Access knowledge base, release notes, and patches.
• Follow up on issue resolutions and track service requests.
Required Qualifications:
Strong understanding of indirect taxation (sales & use tax, VAT, GST, withholding tax).
5+ years experience with tax systems and ERP integrations.
Knowledge of tax calculation rules, jurisdictions, and product taxability assignments.
Proficiency in SQL and data analysis.
Experience troubleshooting API integrations and data feeds.
Understanding of tax compliance reporting requirements.
Familiarity with SOX audit requirements for tax processes.
Experience with fbdI & adfdi for data imports and updates.
Strong problem-solving skills for complex tax calculation issues.
Ability to document and communicate technical solutions effectively.
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