Digital Experience Lead

3 weeks ago

Noida, Uttar Pradesh, India Digital Jalebi - Experiential Design Studio Full time

**About Us**

Digital Jalebi - Experiential Design Studio is a pioneering company that crafts innovative experiences using XR, AR, VR, physical computing, and new media technologies. Our solutions span from museums to experience centers, learning training spaces, events & exhibitions, blending cutting-edge technology with creative design.

We focus on:

  • Creating spatial interactive installations to help clients establish emotional connections with their audience.
  • A vibrant and collaborative workplace at our Noida & Dehradun office.
  • Opportunities to work on groundbreaking projects with leading technologies in India & abroad.
  • A culture that values creativity, trust, and innovation.

**Role Overview**

We are looking to hire a digital experience lead who focuses on building key accounts & relationships, fosters new partnerships, manages client relationships, communicates project requirements, and ensures the successful delivery of interactive experiences.

This role will involve collaborating with design and technology teams, handling project timelines, budgets, and client expectations.

**Key Responsibilities:**

  • Fostering Client Relationships: Strengthen and nurture relationships with existing clients, ensuring long-term collaboration and client satisfaction.
  • Proposal & BOQ Creation: Prepare compelling proposals and detailed BOQs tailored to client requirements, showcasing our innovative solutions.
  • New Prospect Outreach & Building Key Accounts: Develop and implement strategies to identify and reach out to similar prospects, expanding the client base & build key accounts.
  • End-to-End Project Management: Oversee the complete lifecycle of projects, ensuring timely delivery and alignment with client expectations.
  • Client Servicing: Serve as the primary point of contact for clients, addressing queries, resolving issues, and delivering exceptional service.

**Requirements:**

  • Experience: 2–3 years in key account management, client relationship management, or related roles, preferably in the creative/technology industry.
  • Educational Background: MBA or equivalent degree. A technical background in B.Tech (IT/CS/EC) is an added advantage.
  • Skills: Excellent communication, negotiation, and project management skills with a focus on creative solutions.
  • Personality: Self-motivated, trustworthy, and dedicated professional who thrives in a dynamic environment.

**What We Offer:**

  • An estimated salary of ₹5–7 LPA.
  • A collaborative workplace environment.
  • Opportunities to work on cutting-edge projects.
  • A chance to be part of a dynamic team.

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