Housekeeping Department Associate
13 hours ago
Key Responsibilities:
- Support the smooth running of the housekeeping department to deliver exceptional guest experiences.
- Work collaboratively with colleagues to maximize guest satisfaction and comfort, responding promptly to guest enquiries.
- Take ownership of duties and tasks assigned, ensuring timely and professional completion.
- Contribute to achieving hotel initiatives and targets by delivering on departmental plans and objectives.
- Collaborate with immediate reports to control costs and inventory, attaining productivity and performance levels.
- Build and maintain effective working relationships while promoting company culture and values.
- Ensure adherence to all legislation, performing due diligence and documenting activities for internal and external audits.
Requirements:
- Experience in housekeeping is beneficial but not essential.
- A hotel management degree or diploma is mandatory.
- A hands-on approach with a can-do work style is required.
- A commitment to delivering exceptional guest service with a passion for the hospitality industry is necessary.
- The ability to find creative solutions and take ownership of duties and tasks assigned is essential.
- Personal integrity with the ability to work in an environment demanding excellence is crucial.
- Experience working with IT systems on various platforms is desirable.
- Strong communication skills are necessary.
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