Revenue Cycle Strategist

2 weeks ago

Anand, Gujarat, India beBeeStrategist Full time US$ 7,50,000 - US$ 12,50,000

Job Overview

Director of RCM

The Director of Revenue Cycle Management will provide strategic leadership and operational oversight for offshore billing operations, ensuring end-to-end revenue cycle performance for U.S. healthcare provider clients.

This role involves overseeing daily operations, implementing audit and QA frameworks, and standardizing reporting cadence to monitor accuracy, timeliness, and compliance.

The successful candidate will manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth.

Key Responsibilities
  • Develop and execute the vision for RCM operations in alignment with company growth and client expectations.
  • Create policies, SOPs, and workflows that optimize revenue cycle performance across specialties.
  • Partner with U.S. leadership to ensure client needs, compliance standards, and performance goals are consistently met.
Operational Management
  • Oversee the daily operations of the billing team in India, including charge entry, payment posting, AR calling, denial management, credentialing, and reporting.
  • Implement audit and QA frameworks to monitor accuracy, timeliness, and compliance.
  • Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.
  • Ensure smooth onboarding of new clients and practices into billing workflows.
People Leadership
  • Manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth.
  • Build a performance-driven culture with clear KPIs, evaluation frameworks, and feedback mechanisms.
  • Drive recruitment, training, and upskilling initiatives to maintain high-quality output.
Client & Stakeholder Engagement
  • Act as a bridge between U.S. leadership and offshore teams to ensure clear communication and alignment.
  • Participate in client calls, providing updates on revenue performance, denial trends, and improvement initiatives.
  • Proactively identify client risks and recommend process improvements.
Compliance & Process Improvement
  • Ensure adherence to U.S. healthcare billing regulations, HIPAA compliance, and payer-specific requirements.
  • Monitor payer changes, industry trends, and regulatory updates to update internal SOPs.
  • Leverage technology and automation tools (e.g., practice management systems, RPA, reporting dashboards) to drive efficiency.

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